The brief

The showroom sells the same materials to two very different audiences: someone renovating their own flat for the first time, and a professional who does this constantly. They need different answers from the same catalogue.

The mechanic

  • Materials catalogue - decorative finish samples from various manufacturers
  • "Where to start" - a dedicated guide for first-time renovators
  • Two paths - a one-off home renovation and an ongoing partnership with designers and construction firms
  • Portfolio - examples of interiors already completed

Result

The same catalogue serves both the one-time buyer and the professional partner - it just routes them differently after the same "where do I start" question.